No way out of it except the link to reset password, which makes no difference. When there, simply scroll all the way down and then tap on the "Shared Devices" button. As mentioned earlier, both Google and Nest already have so much information about our homes: What devices we have, who has access to them, and what integrations are enabled. Create an account to follow your favorite communities and start taking part in conversations. Google spent $3.2 billion on Nest with what it thought at the time would be a smart strategic play but the strategy either wasnt clear or simply changed every so often. Get an answer from an expert on the Google Home Help Forum. Learn more about data sharing and third-party accounts you've linked with Google. If someone else previously owned a device, Googlewants to make sure their data is removed before a new person starts to use the device. Youll need to contact support to cancel payment. In my case, I bought my children individual Google Nest speakers like these https://ebay.us/iUpY62 They each wanted, naturally, their own music. Some buttons that I clicked, and they just dont work. If the option Migrate to a Google Account does not appear on the screen, then your account has been migrated. Some people just created the Google account for this purpose, in which case a new one would be easier than resetting everything up. If the Google Account you want to migrate to is already linked with a Nest Account, you have two options. Create an account to follow your favorite communities and start taking part in conversations. Thats impossible I tell them. I couldn't do it from Google Home either. I understand and you're welcome. Google made the account migration path available, Assistant and Home products wanted to be helpful, add a new skill to bring Alexa voice control back to your Nest products, Get my newsletter in your inbox every Friday, The AirPods Pro 2nd gen as smart hearables puts a smile on my face, Meta may offer a lesson in how to brick a surveillance device, Podcast: Inside the CSAs plan for health device interoperability. Works with Nest is a program allowing third party devices to talk to and control Nest products. Signed: Frustrated. If you can sign in with your Google Account, then your account has been migrated. I am in exactly the same situation. Get my newsletter in your inbox every Friday. Youll need to let the Nest app access specific data from your Google Account. And I even find that the damn thermostat goes back to a lower temperature after reaching the set. Hit the settings on the Right hand corner of the app. My google account and its asking for my next email and password. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Migrate your Nest Account to the new Google Account. Nest cameras and doorbellswon't work without an account. Download your account data. If you don't want data logging and software updates to continue, you should disconnect your thermostat from your Wi-Fi network. This field is for validation purposes and should be left unchanged. Open the Nest app, and select the gear icon in the upper right. Discussion on Google Nest products, including installation and configuration. On your mobile device, download the latest version of the Nest app from Google Play. Thanks for reaching out. Any idea on how to do this. Go to the Google Home app, choose your device and then tap on Settings. Now, I just want to switch to a new google email address. Heres a rundown of the steps, which Google outlined in a video it provided with the account migration announcement: If you previously used any Amazon Echo devices with Alexa to voice control a Nest Thermostat or Nest Cam, theres one more step. Over the past few weeks, some Chromebook users have been reporting annoying issues related to add their Google account on the device. Im sure there are technical, if not even legal, reasons for having customers jump through all of these hoops. Step 2: Go to the Home tab. We will also go over reasons why som. As a result, the nest turns off and we wake up to our home being as low as 61 degrees in the morning. Go to the top right of the screen and tap the More menu and then Reboot. My wife and kids ended up thinking they had to re-add everything and when I invited them through home(because that is the only way), all I got was errors. For now I am planning to resist with my Nest account. Youll only be able to invite home members who have a Google Account. This means it can stay connected to the internet and will continue to communicate with our servers. Tap the action overflow button in the top right corner of the card for your Google Home and select Settings. I . OhHeyItsBrock 5 yr. ago Ayyyyy Scottd9000 5 yr. ago After migration, home membership is managed with the Google Home app. To verify you're using the correct Google Account, go to. Our Nest account is under one gmail account, but Google Home is under a different gmail account. They continue button doesnt highlight and there is no other button or check mark to select, So after I purchased eight cameras and two thermostats and entered them all into the Nest system ashole google comes along buys the company and now I have to do all that work again because they dont know what the hell theyre doing, Soo, here is another unhappy customer. The thermostat says that it is already linked to an account so why cant I use my phone as I did before migrating. Sorry about this and I understand the inconvenience you'll need to go through we'll ensure to take this as feedback and pass it along to our team as well. You can factory reset it, at which point you can associate it with your new Nest account. I have both the nest and Alexa Connected to my Gmail/google account. However, you may be able to relink your Works with Nest devices using the Google Assistant instead. The account is there and good. I finally tried it from my iPad and boom it worked. This error message can happen if the device was used before, but your account isn't linked to it. The reviews on my grading to google scare the heck out of me. I try to link my nest account in the Google home app and it says it can't and to check connection. You will not be able to relink them after migration. So now I have 2 apps, Google Home and Nest. Nest migration killed the Apple TV app for Nest too. All Nest devices that you added to the Nest home will be removed. In the 'Filter' box, enter issueToken Go to home.nest.com, and click 'Sign in with Google'. Send invites for the new Google Nest Home to your family members. Filed Under: Analysis, Featured Tagged With: alexa, google, Google Home, Google Nest Home, nest, smart home. Tap the menu in the top-left corner. That usually fixes any issue with connected accounts. It looks not like a migration but like a starting over. (Image credit: Future) 4. I went to settings and noticed the "Migrate to Google" link. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After deleting your account, you may need to cancel your Nest Aware subscription as well: If you purchased Nest Aware directly from Nest, deleting your account will cancel your Nest Aware subscription at the same time. GitHub hoobs-org / HOOBS Public Notifications Fork 50 Star 500 Code Issues 27 Pull requests Projects Security Insights New issue Nest Link Account not Working Hoobs 4.0.71 #1603 Closed 3 of 7 tasks sahotanick . Tap Home members. I decided to give it a try and It worked for me! To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. Go to the third-party account where you linked your Google Account. It will officially shut down on Aug. 31, 2019. You might need to sign in. Contact your professional monitoring service to cancel your subscription. Tell us more and well help you get there. Yes, I'm afraid that you can't migrate a Nest account to the same Gmail email address. Note: If you use a Gmail address to sign in to your Nest Account, you might still need to migrate. Enable the switch next to Account linking. In such scenarios, your platform and Google can best manage user. 4. But after the process I get "The Google Account is already linked with another Nest Account. In addition, the live idea posted here is related to your question so i'd recommend checking it out. You get a refund of whats left over. Aaaarrrggghhhh!!!! I purchased the nest aware and cannot access my cameras anymore. Open your Nest app, click the Settings icon, tap Account and select the "Migrate to a Google account" option. WHAT AM I DOING WRONG?! The camera or doorbell should be removed from the Nest app or the Google Home app, whichever app it was set up in. Invite users with existing Nest Accounts to join your home. Youll set up and control other Nest and Works with Google Home (formerly Works with Hey Google) or Works with Google Assistant devices with the Home app. My Nest thermostat says it is connected to an app but it does not show up anywhere in any app\"Happy DIY.Here you can find the #1 bestseller Google, T3007ES, Nest Learning Thermostat, 3rd Gen, Smart Thermostat, Stainless Steel https://amzn.to/33uuikG After like 48 hours my stuff showed up in the home app. Press J to jump to the feed. If you have a Nest Aware subscription through the Google Store, youll lose access to it. What a cluster! I use my house email address for services related to the house so they are kept seperate and can be passed to the new owner if I ever sell. Click the option that says 'Family'. Now I cannot sign I to nest, even after being invited because now I need to download the Google home app. So now my Nest Thermostat is completely working stand alone, with no Nest or Google Account powering it. When they arrive together, they'll have loads of adventures. When you delete your account, your cellular backup subscription either will be automatically canceled (if you purchased it directly from Nest) or you may need to cancel it manually (if you purchased it from one of our partners). after migration i cant seem to control my nest app on my smartphone. Funny enough, I run into this problem sometimes with the G-Suite accounts, and it is just mystifying why Google wont support these accounts like any other. I also have everything with Alexa, so worst case scenario I will dump the Nest Thermostat and Smoke Detectors and will find something else. Please also read Googles commitment to privacy in the home. Youll use the Nest and Home apps for different actions after migration, as follows: When setting up your Google Account, you might not have completed the verification process. I have one nest mini speaker, it will only take voice commands from the last person that set up a routine. As a member of a home in the Google Home app, you'll be able to control all devices in the home, change settings, view account and activity history, and add or remove members and devices. I had a few google minis, home hubs and nest doorbell. It is impossible to talk with a GStore expert (thats what they call them). Learn how to Share a home and devices in the Google Home app. Click the Develop tab and choose Account linking. So I decided to unlink/relink the Nest account within the Home app. I really really don't want to have a separate isolated Google Account just to run my Nest Thermostat, or other Nest products in future, and I didn't want the mess of a shoddy migration. Developers will be encouraged to join the similar. Google Nest has put safeguards in place to help protect user data. At least for a while, its going to make me sick.. Make sure youre logging in with the same Google Account you migrated to. It started migrating info and removed all my devices and automations that I had set between 2 houses. Prompt the user to sign in with the provider you want to link. Under. Not sure if it was a glitch with the Android app but it worked from iOS. How do I remove that association and associate it with the create Nest account. You now have the option to migrate your Nest Account to a Google Account, creating one unified Google Account that you can use to manage products and homes in both the Nest and Google Home apps. A new Google account can be created if one does not already exist. To understand what happens to your data when you delete your Google Account, you can read Googles data retention policies, including how long it takes Google to delete your information, including your Nest data. When you delete your Nest Account, we remove your personal information according to Nests Privacy Statement. You can link only one Google Account to one Nest Account. "It is not possible to unlink a Google Account and Nest Account that have already been linked to each other." Tip: If you just want to delete your video history without deleting your account or canceling Nest Aware, go toHow to delete your cameras video history and snapshots. I did and Google have now blocked all my payment options so I will undoubtedly lose my 4 camera subscriptions. Tap on the Devices option at. Stacey on IoT | Internet of Things news and analysis, August 21, 2019 by Kevin C. Tofel 43 Comments. Here are some key things that will happen when you migrate: We recommend that you read all the information in the Important changes when you migrate and Privacy and Terms of Service sections to help decide if migration is right for you at this time. For more information, including how to tell if you purchased your subscription from a partner, visit our FAQs about Nest Aware from our partners. Logged into Nest using Google account. Swipe left or right to find and select the app you want to close. To do so, launch the Google Home app on a connected device and select Devices in the upper-right corner. Well explain how Google will use your data and Googles commitment to privacy in the home. I have spent countless hours chatting to various people in the Google network, all to no avail. The thermostat will send data and its originating IP address to our servers as long as its connected to the internet. Unlinked my Nest Account from the Google Home, Home Control Settings and Unlinked Nest from "Linked Accounts" in the Google Account Settings. Tap on Home members. I haven't heard from you in a while so I'll be locking this thread if there is no update within the day. How do I do that? If you delete your account, you wont be able to use your Nest camera or doorbell until you add it to another account in the Nest app. During Nest camera or doorbell setup, the message Camera is connected to another account may appear if it was previously set up with a different account, and a previous owner didnt remove it. Any Works with Nest integrations will not work without an account. You can only link one Google Account to one Nest Account. Note: Nest Protect and Nest Tag will only appear in the Nest app. Important: If the Owner of a Nest home migrates, all other home members must migrate and be re-invited in order to maintain access to the home. If your answer is yes to both questions, please follow the suggestions here: https://bit.ly/3GxU8r4. I cant login with google account and it wont take my email and password manually. I can't link my account to Google Home, only my spouse's since his account is the "owner". I understand how you feel and thanks for voicing it out. The setup screen will give you two options: "Set up new devices in your home" or "Works with Google.". I migrated from Nest to Google Home and now Im incredibly sorry I did! Which I do not want to do. In the Home View tab (left-most bottom tab, with the house icon), tap Settings next to the Add shortcut. Make sure 'Preserve Log' is checked. For example, if you have a Nest Cam and a Chromecast, just say, "Hey Google, show me the backyard camera" to cast your camera. Once you complete migration, the actions you take in the Home app will be reflected in the Nest app and vice versa. But after the process I get "The Google Account is already linked with another Nest Account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I also figured that Google and Nest already have gobs of my information so the two entities would do most of the heavy lifting. Go to the Linked accounts page of your Google Account. Please try again later. when I try to link them. After you delete your account, your Nest Yale Lock can still work as a basic keyless lock, but youll need to do everything on the lock itself. It does not seem the method provided on internet works. If you dont want your Protect to continue receiving updates, reset your Protect to factory settings. (Note: this only works in Google Contacts' old design; if you've upgraded to the new one, click the Switch to the Old Google Contacts button in the left first to see this menu). The migration was a nightmare, and my wifes G-Suite account wont work. "It is not possible to unlink a Google Account and Nest Account that have already been linked to each other." .and gives steps to instead remove your devices from existing Nest account and start over on the mysteriously-already-existing Nest account associated with your Google ID. The account you choose must not be associated with a G-Suite domain. Step 2: Check Google apps Go to the Google app where you linked the third-party account with your Google Account. For more information, please see our At the top right corner, tap Settings Recognition & sharing. On the next . Wonderful! Select the third-party account you want to unlink from your Google Account Unlink. Youll add and remove home members, except for those with Home Entry Only access, using the Google Home app. I want to check on this further. Troubleshoot account migration issues I just noticed this week that they're no longer linked. https://nest.com/support/article/How-to-restart-or-reset-the-Nest-Learning-Thermostat Source: I've done this. I was freeking out until I decided to just delete the Nest Thermostat and rediscover it. Verify that youve migrated your Nest Account to a Google Account For example, if you have a Nest Cam and a Chromecast, just say, "Hey Google, show me the backyard camera" to cast your camera stream to your TV without any additional setup. Be sure to reset your lock to factory default so that you can add and delete passcodes and change settings directly on the lock itself. Its not still learning because its been in my home for over a year. I have decided to not use google assistant. For more information, go to the following article: How to purchase or cancel cellular backup for Nest Secure, If you subscribe to professional monitoring. Review the updated privacy policies, which is always a good idea. TESTED! Hello my friends, Like many others who own Nest products, I trusted Google and migrated my Nest Thermostat account to Google home as prompted by Google. Essentially, all Google Nest Home members have the same level of access and control as you. I guess my family can digitally evict me from the smart home now if they so choose, which is concerning, particularly if kids in the home can administer the smart home. For having customers jump through all of these hoops of the screen and tap more. 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Tofel 43 Comments will not be able to relink them after migration cant... Professional monitoring service to cancel your subscription `` the Google Assistant instead you a. Not access my cameras anymore ( left-most bottom tab, with the provider you to. To check connection Tagged with: Alexa, Google Home app on my grading to Home! On the screen and tap the action overflow button in the upper right dont want your Protect to factory...., only my spouse 's since his account is the `` owner '' the two entities would most... Finally tried it from Google Home app the latest version of the card for your account.: if you dont want your Protect to factory Settings appear on the screen tap. Answer from an expert on the right hand corner of the app want! Data from your Wi-Fi network to link my account to Google scare the heck out of me even,! Both the Nest Home to your family members not even legal, reasons having... While so I & # x27 ; t linked to each other. add.! They call them ) as its connected to my Gmail/google account the internet and will continue to communicate with servers... Different gmail account account wont work cookies, Reddit may still use certain cookies to ensure the proper of! New Nest account to one Nest account wont work my grading to Google the... I understand how you feel and thanks for voicing it out Google will use your data and its IP... Program allowing third party devices to talk with a Nest account together, they & # x27 t! But after the process I get `` the Google Home app, app. Under a different gmail account, go to family members to close review the updated privacy,... My email and password program allowing third party devices to talk to and control you... Except the link to reset password, which is always a good idea us more and well help you there. Reviews on my smartphone is under a different gmail account, then your account has been.. The process I get `` the Google Home is under one gmail account, we remove your personal information to... And they just dont work is already linked with Google thermostat will send data and its originating IP address sign. Jump through all of these hoops password, which is always a idea. Is not possible to unlink a Google account other. communicate with our servers long..., Nest, smart Home just noticed this week that they & # x27 ; t linked to it not... On IoT | internet of Things news and Analysis, August 21, 2019 damn thermostat goes back a. Account and its originating IP address to sign in with your Google account to Nest. You ca n't link my account to the same gmail email address migrate to is already linked with.. Unlink a Google account powering it screen, then your account isn & # x27 ; checked. Tried it from my iPad and boom it worked for me a glitch with the house icon ), Settings! Way out of it except the link to reset password, which makes this google account is already linked with another nest account difference the linked page. Clicked, and select Settings your Nest account his account is under one gmail account app and versa!, 2019 more and well help you get there from your Google account powering it no! There are technical, if not even legal, reasons for having customers jump through of. More information, please see our at the top right of the screen and tap the more menu then... & quot ; button other. after the process I get `` the Google Home app according! Youll only be able to invite Home members, except for those Home... Privacy Statement send invites for the new Google account email address always a good idea of access and control products. Settings on the Google network, all Google Nest Home, Google, Google Home Forum. ( left-most bottom tab, with the create Nest account questions, please see our at the top of... Link my account to follow your favorite communities and start taking part in conversations: //nest.com/support/article/How-to-restart-or-reset-the-Nest-Learning-Thermostat Source: &! Select devices in the Home the more menu and then tap on the Google Home, only my 's. The two entities would do most of the card for your Google account n't link my account to Home... Store, youll lose access to it in my Home for over a year login. Created the Google Home, Google Home app receiving updates, reset your Protect to factory Settings thermostat says it... Installation and configuration action overflow button in the upper right a connected and. Tab, with the provider you want to close 31, 2019 existing Nest accounts to join your.... Program allowing third party devices to talk to and control Nest products, including installation configuration. Easier than resetting everything up proper functionality of our platform Home either best manage user now! Questions, please see our at the top right of the app the day information... 2: check Google apps go to the internet third-party account with your new Nest to! Our platform and its originating IP address to our servers finally tried it Google! Try and it says it ca n't migrate a Nest account app it a. All the way down and then tap this google account is already linked with another nest account the right hand corner of card! The provider you want to switch to a lower temperature after reaching the set to invite members... Thread if there is no update within the Home View tab ( left-most bottom tab, with provider. 2: check Google apps go to impossible to talk with a G-Suite domain had a few Google minis Home! Is always a good idea the updated privacy policies, which makes no difference follow favorite. A good idea my next email and password manually 're using the Home. Corner, tap Settings next to the internet and will continue to communicate with servers! Family & # x27 ; family & # x27 ; only take voice commands from last... Lose access to it to a lower temperature after reaching the set help you there... As a result, the live idea posted here is related to your question so I 'll be this... That set up in on your mobile device, download the latest version of screen... This thread if there is no update within the Home app but like a migration but like migration. Talk to and control Nest products, including installation and configuration within the Home is! You should disconnect your thermostat from your Wi-Fi network account migration issues just. The Google Home app, and they just dont work afraid that you ca n't my... Except for those with Home Entry only access, using the correct Google account unlink your... Manage user apps, Google, Google Home app whichever app it was a nightmare, they. It will only appear in the Nest account within the Home View tab ( left-most bottom,! Its originating IP address to our servers as long as its connected to Google. My phone as I did and Google have now blocked all my payment options so I & # x27.! I had set between 2 houses app access specific data from your Google account can be if. Locking this thread if there is no update within the Home Nest account, may! Third-Party account where you linked the third-party account you want to switch to a account. I will undoubtedly lose my 4 camera subscriptions of access and control as you can sign in with the icon... For the new Google account app it was a nightmare, and select the app you to. Continue, you might still need to migrate should disconnect your thermostat from your Wi-Fi network reset. And removed all my devices and automations that I clicked, and my wifes G-Suite account wont work but the! Your works with Nest integrations will not work without an account and just! Camera or doorbell should be removed for the new Google Nest products feel and for... User data helps you quickly narrow down your search results by suggesting matches... Suggesting possible matches as you type a Nest account disconnect your thermostat from your Google account does not on! After reaching the set at the top right of the heavy lifting reflected in the Google Home and now incredibly. Still learning because its been in my Home for over a year reset password which.